Microsoft Careers Stage

Amsterdam

Our Schiphol office is just a couple of miles away from Amsterdam city center. Customer success is at the heart of what we do and want to achieve. The past years we have gone through a change journey, honoring our past and embracing the future. While our building changed into a Customer Hub, we also changed our behaviors. We landed new rituals and 72% of our building space is meant for co-creation with customers and partners: from the new world of work to the new world of teamwork. By going through our own transformation and sharing our own experiences, we can enable our customers and partners to achieve digital success.

Our mission

220,000 employees empowering 8,000,000,000 people on the planet. To make every small business more productive and every large business more competitive. To make every government more responsive and expand access to education. To improve healthcare outcomes, create jobs and amplify human ingenuity.

When we empower every person and every organization on the planet to achieve more, we empower the world.

Explore career opportunities

Customer Success Manager (Sales)

2025-09-30

Netherlands, Noord-Holland, Amsterdam +1 more

3 days / week in-office

Overview <div>As a Customer Success Manager focused on the Education Kindergarten to Year 12, you will have the opportunity to design and drive leading-edge technology initiatives in partnership education institutions. Your work will support your customers’ desired learning and operational outcomes while achieving Microsoft’s strategic objectives in the education space.</div><div> </div><div>Paired with an Account Executive, and leveraging your large, multi-functional virtual team across the Microsoft product portfolio and partner ecosystem, you will build and grow your network of education technology executives. You will bring industry-relevant solutions to help schools and education departments adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customer outcomes and account growth, this role enables you to combine your technology and education sector knowledge to accelerate your customers’ AI vision and become their trusted technology advisor.</div><div> </div><div>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div> Responsibilities <ul><li>Education AI and Security Strategy Leadership– Document and articulate the customer’s educational goals, technology landscape, and AI and Security strategy, aligned to student outcomes and institutional priorities.</li><li>Technology-Relevant Trusted Seller– Drive Microsoft business growth in the education sector, including partner co-sell motions and governance around cloud consumption and intent to use.</li><li>Technology Leadership Across Solution Areas– Lead AI (including data and migration) and Security conversations across education stakeholders, showcasing how they align to school and department priorities.</li><li>Education Industry Knowledge– Apply expertise in education systems, technology platforms, and policy to build AI strategies aligned to learning outcomes. Challenge assumptions with constructive dialogue about pedagogy, digital equity, and innovation.</li><li>Apply deep or broad expertise to inform the development of the right Education Sales Kits and identify relevant education partners.</li><li>Understand education-specific market trends, including digital inclusion, student safety, and hybrid learning, and how these influence opportunities and barriers to growth.</li></ul> Qualifications Required/Qualifications<ul><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience<ul><li>OR equivalent experience</li></ul></li><li>Demonstrable experience with Sales customer livecycles</li></ul>Preferred Qualifications <ul><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND extensive technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience<ul><li>OR equivalent experience.</li></ul></li><li>Knowledge of the Education industry and associated trends, business models, and partner ecosystems or working with public sector customers</li><li>Experience in digital transformation, or using technology to drive customer outcomes in learning environments.</li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accomodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://stage.careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Cloud Solution Architecture IC5

2025-08-11

Netherlands, Noord-Holland, Amsterdam

1 day / week in-office

Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities <ul><li>Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.</li><li>Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.</li><li>You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.</li><li>Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.</li><li>You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives.</li><li>You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue.</li></ul> Qualifications <ul><li>Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience<ul><li>OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience</li><li>OR equivalent experience</li></ul></li></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accomodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://stage.careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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Engineering General Management M8

2025-09-09

Netherlands, Noord-Holland, Amsterdam

1 day / week in-office

Overview The Engineering General Management M8 role is a leadership position that bridges engineering and business functions. It involves overseeing engineering teams while ensuring alignment with organizational goals. Managers in this role are responsible for strategic planning, operational excellence, and fostering innovation. They play a crucial part in driving the success of engineering projects by balancing technical expertise with management and organizational skills. Responsibilities Key responsibilities include leading cross-functional engineering teams, ensuring timely delivery of projects, and optimizing resources and processes. They are responsible for managing budgets, setting performance goals, and establishing quality standards. Additionally, they collaborate with senior management to define product strategies, maintain stakeholder communication, and ensure the alignment of engineering initiatives with broader business objectives. They are also involved in hiring, mentoring, and developing engineering talent. Qualifications Candidates for the Engineering General Management M8 role typically need a strong engineering background, often with a degree in a relevant field (e.g., Computer Science, Electrical Engineering). They should possess proven leadership experience in managing engineering teams and projects, with a track record of successful product delivery. Strong communication, strategic thinking, and problem-solving skills are essential, along with proficiency in project management methodologies. A deep understanding of business operations and the ability to navigate complex, fast-paced environments are crucial for success in this role. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accomodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://stage.careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>

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